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Discover Microsoft Teams

9 July 2020

We've begun to roll out Microsoft Teams to all users but some of you may be wondering what you’ll be able to do once it's been installed on you PC or laptop.

Teams is full of exciting features and functions but to begin with, we are only making some of those features available to everyone. This will make learning to use Teams more manageable and allows us time to introduce any necessary guidance.

Some of the features of Teams will seem similar to those many of you have been using in Skype but Teams will be replacing Skype in the near future.

As soon as you have Teams installed, you'll be able to benefit from the following tools.

Make audio and video calls

Search for and call anyone across the council from your laptop or PC. You can choose whether to use the video function or not and have the option to blur or change your background.

Find out how to start a call from a chat in Teams.

Chat and file sharing

Instant message one-to-one or with a group, hop on a video call, or share a screen for fast-paced decision making.

Watch a video on how to start chats and make calls.

Schedule, hold, join and record a meeting

Meet with individuals or groups from within the council or from external organisations. You can manage these meetings though the calendar in Teams which is connected to your Outlook calendar.

Watch a video on how to schedule and manage meetings.

Desktop sharing

You can show your desktop, a specific app, presentation, or any file to others while in a meeting. This can help you to explain things or get quick decisions made.

Watch a video on how to show your screen during a meeting.

Live events

Create and broadcast live events within the organisation.

Watch a video on how to plan and schedule a live event.

Coming soon...

Team sites

You'll soon be able to request a 'Team' within the app which will allow you work collaboratively with a group of people both internal and external to the organisation (on a focused area of work).

This will allow you to build a thread of comments, questions and decisions on a particular topic, store files linked to the project and use planner to manage tasks.

Watch a video giving an overview of Teams and channels.

We'll be sharing lots more tips, ticks and training resources over the coming months to help you get the most out of Teams. If you have any questions, feedback or need some extra support, please contact the Service Desk online, email:

Don't forget, we're recruiting digital champions who will receive additional training so that they can help other colleagues make the most of Teams. If you're interested in taking part, please register online.