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Implementation of 'no purchase order no pay' policy

4 August 2022

Our ‘no purchase order (PO) no pay’ policy is now in force and will apply to invoices dated from 1 August 2022 onwards. 

This means that suppliers now need to quote a valid PO on their invoices before we will pay them unless the services purchased are on the exemptions list. This doesn’t apply to payments made through our 3rd party systems such as Mosaic, Fleetwave or Routewise.

A list of exemptions has been agreed and you can get a copy by contacting the central purchasing support team, email

What you need to do

You need to make sure that you are meeting our financial regulations by creating purchase orders upfront when you are buying goods and services and goods receipting them in good time before the invoices arrive.

During the coming weeks, as the policy is being introduced we understand that you may be asked to create retrospective purchase orders so that invoices can be paid. It's vital that these requests are processed quickly to ensure that we can continue to pay our suppliers promptly.

If you need any advice on how to place an order, please contact the central purchasing support team, email