Introducing new ways of managing our people processes

10 November 2026

We’ve started an important programme to improve the way we manage people processes across Derbyshire County Council. 

We’ll be introducing SAP SuccessFactors, a new system that will modernise and bring our HR, recruitment & onboarding and payroll processes together. It will also give colleagues and managers more opportunities to complete everyday tasks themselves through employee and manager self-service. 

Why are we making this change? 

Many of our current processes have developed over a number of years and involve manual steps, duplicate data entry and moving information between different systems and teams. 

Introducing SuccessFactors gives us an opportunity to simplify how we work, reduce manual processes and make better use of digital self-service. 

SuccessFactors will help us to: 

• Simplify and standardise people processes. 

• Reduce manual administration and duplicate data entry - creating a single source of employee information. 

• Give colleagues and managers more opportunities to use self-service. 

• Create more joined-up recruitment, HR and payroll processes. 

• Provide real time access to workforce information (e.g. organisational charts), helping managers make informed decisions more quickly.  

When is this happening? 

The changes will be introduced in phases, so not everything will change at once. 

• Spring 2027: Employee Central; which includes employee and manager self-service and recruitment & onboarding. 

• Late Summer 2027: Our new payroll system. 

In the new year, we’ll share more information about what is changing, when it will affect you and anything you’ll need to do. 

What do I need to do now? 

There’s nothing you need to do differently at the moment. 

For now, please: 

• Look out for further updates about SuccessFactors. 

• Share information with colleagues in your team where appropriate. 

• Take part in future briefings, training and other readiness activities relevant to your role. 

We know the changes will affect different services and roles in different ways. As the new processes are confirmed, we’ll provide more detailed information to the colleagues who will be affected. 

What happens next? 

Over the coming months, we’ll continue to keep you updated and provide more information about what SuccessFactors will mean for you. 

Our aim is to make people processes simpler and more joined up, reduce unnecessary administration and make it easier for colleagues and managers to complete more everyday activities themselves. 

If you have any questions about the programme, please complete this question form and we will get back to you