Billy, 29, said when he joined our team of school crossing patrols 9 years ago he was very nervous but says the role has boosted his confidence.
"I was quite nervous and I hardly talked because I didn’t know what to say to people. Then I got this job and I'm completely different.
"The parents and the children started talking to me, they say thank you for helping them cross the road and when it’s the 6-week holidays they bring little presents."
Billy, who is dyslexic, was supported by the service during the recruitment process to complete the application form and also received support at his interview.
We are always looking for friendly people to join our team of school crossing patrols – do you know someone who would fit the bill?
Find out more about Billy and his role