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New national service 'NHS 111 First' to ease the pressure on A&E

14 October 2020

People in Derbyshire will soon be asked to contact NHS 111 before attending accident and emergency at their local hospital.


The call handler will direct the person to the right service for them. This could be an urgent appointment with their GP or dentist or a time slot at an accident and emergency department.

NHS 111 First is expected to be rolled out in Derbyshire during late October and November 2020.

It aims to improve the way that patients access urgent care by ensuring that they receive the right care in the most appropriate setting, at a time when the number of people visiting our A&E departments is rising amid a resurgence of coronavirus.