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Please take care when emailing externally

18 January 2024

We are unable to recall emails that have been sent externally so please take extra care and make sure you are sending the email to the correct person or people.

Our preferred method for sending emails to multiple external email addresses is by mail merge. If you have never created a mail merge before, or need to remind yourself of the process, then please follow the mail merge guidance from Microsoft.

As a minimum you should ensure that you always use the BCC field to send emails externally. If the blind carbon copy (Bcc) field is not displayed in your Outlook then follow the guidance on to show, hide, and view the Bcc (blind carbon copy) field in Outlook for Windows.