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Reset your password more quickly and easily

8 July 2022

Have you ever returned from a long break away from work and realised you’ve forgotten your password to log in? If so, you will be glad to know that you are now able to reset your password yourself, securely, anywhere, anytime, without needing to contact the ICT Service Desk.   


To be able to do this, you will need to set yourself up with Multi Factor Authentication (MFA), which is another way to verify yourself using a text message, email, or an app notification. 

To get set up, visit the Learning Centre and check out: 

Multi-factor authentication where you will find out: 

  • what is it and how you can register 
  • how to set up different authentication methods 
  • how to change your existing authentication methods.

Self-service password resets where you will find out: 

  • where to find the reset function? 

a guide to help you complete the password reset.