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Understanding the new web accessibility regulations

29 September 2020

New accessibility regulations came in to place for all councils recently. 

Under the new accessibility regulations, public sector organisations now have a legal duty to make sure their websites and mobile applications meet accessibility requirements.

It aims to help make sure online public services can be used by as many people as possible. This includes those with impaired vision, motor difficulties, cognitive impairment or learning disabilities and deafness or impaired hearing.

People may not have a choice when it comes to using council websites, so it’s important they work for everyone.

Common accessibility problems often include websites that are not easy to use on a mobile or cannot be navigated using a keyboard, inaccessible PDF documents that cannot be read out on screen readers or poor colour contrast that makes text difficult to read.

Our websites

In line with the regulations, this means that all our council websites must:

Mobile applications need to be accessible by 23 June 2021.

Updating our websites

To continue to meet the regulations all updates to, Our Derbyshire or any other council website will need to meet the accessibility standards. This includes updates to documents (Word, PDF), adding an image or video, or updates to the web design and text.

The digital communications team will be able to advise if the updates need any changes to be made accessible. Please continue to send web updates to the team by email:

Guidance for creating accessible websites

There is a range of free support, tools and guidance for creating accessible content, including an introduction to web accessibility.

There is support available to help make your online service accessible, write for web accessibility, design for web accessibility and developing for web accessibility.

Guidance is available to help test and evaluate web accessibility and you can also read a sample accessibility statement.

There is also guidance on how to publish accessible documents, a webinar on how to make PDFs accessible and support for making audio and video accessible.

If you need any further support or guidance on web accessibility please speak to the digital communications team by email: