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Personal protective equipment

Information on how to use and order personal protective equipment (PPE) for our employees.

You can also read about the supply arrangements for personal protective equipment in the private, voluntary and independent sector. Information on supply arrangements for schools and early years providers is available on Services for Schools (S4S).

PPE guidance

Our COVID-19 PPE guidance fully reflects what the government and our own risk assessments say is needed for working safely in delivering personal social care and for other workplace settings.

Please remember, even when wearing PPE, it is still very important to wash hands regularly and practice social distancing from colleagues, members of the public and clients when not carrying out personal care.

Our COVID-19 PPE guidance and PPE requirements for each setting give full information about the PPE requirements. Our handy quick guides summarise what PPE should be worn in different situations and are attached to this page:

  • PPE quick guide – adult and children’s social care
  • PPE quick guide – schools and early years
  • PPE quick guide – other settings

This guidance supplements health and safety guidance for PPE already required for protection while undertaking specific work and which should continue to be worn as normal. Our employees also may meet workers from other sectors who wear different PPE for their usual day-to-day work. This is normal and is not a cause for concern. The PPE we provide is appropriate to the specific work we do in each setting.

Putting on and removing PPE

It's vital that all employees follow instructions and training about how to put on and take off PPE and how to dispose of it safely after use. There is Public Health England (PHE) guidance for putting on and removing PPE for both non-aerosol generating procedures (AGP) and AGP procedures. You can find information on the safe disposal of PPE attached to this page.

Face coverings

Face coverings are not PPE but do help to reduce the spread of coronavirus to other people when used with social distancing and good hand hygiene.

Failure to wear a face covering in places where it is mandatory unless exempt may result in a fine.

The government has said it is mandatory to wear a face covering in many public indoor spaces and has published guidance on face coverings, including when to wear face coverings and exemptions.

There is separate guidance on face coverings in education and actions for early years and childcare providers.

Guidance for managers

Further information for managers about PPE and face coverings for our employees is available in our workforce supply and demand guidance.

PPE items and face coverings

We're supplying a range of PPE items and face coverings directly from our central logistics hub during the COVID-19 emergency. These items are not currently available to order through Orderpoint:

  • personal care nitrile gloves (including low allergy)
  • plastic aprons
  • Type IIR fluid resistant surgical masks
  • FFP3 face masks
  • face visors
  • gowns
  • face coverings

The logistics hub also holds additional stocks of hand sanitiser and orange clinical waste sacks.

All the items are available to order directly from the PPE supplies team for approved uses in accordance with ours PPE guidance.

PPE and related items not stocked by the Logistics Hub should be ordered through Orderpoint as normal.

Ordering PPE and face coverings

Managers must ensure that the items and quantities requested from the PPE supplies team comply with ours guidance on use of PPE and face coverings. It's important that we all use and allocate PPE in the best possible way according to the latest guidance so that PPE is available to all those who need it.

We've changed the way PPE is ordered so that we can check and prioritise all orders across departments through a central team.

Do not use the government PPE Portal

Our logistics hub is receiving stock directly from government for local distribution in Derbyshire. Our residential homes, home care teams and special schools must not use the government's PPE Portal to obtain supplies unless instructed by our PPE supplies team.

How and when to order

One order can be placed each week as needed. Up to 14 days stock of each relevant item can be requested with each order.

Place an order for PPE

You can email  with any queries or problems in using the online order system.

Delivery and collection

Orders should be placed in good time and will be delivered within 3 to 10 working days. Orders can also be collected from County Hall, Matlock if requested on the order form.

Current stock levels

The PPE supplies team will check all orders and, if necessary, prioritise supply based on the stock available for each item. At the present time, we have good stocks of all PPE and face coverings and are not anticipating any shortages.

Local buffer stock

We recommend that up to seven days buffer stock of PPE is held by each of our residential homes, home care teams and special schools. Other services should consider if a small buffer stock is needed taking account of service priorities.

This is to ensure business continuity if there is a minor delay in placing an order or unforeseen disruption to supply.

Emergency support

If required, emergency advice and support is available from the PPE supplies team during normal working hours (Monday to Friday from 9am to 5pm except public holidays).

At other times, you may contact the duty officer for advice, tel: 01629 533190 (Option 2 – adult):

  • Monday to Friday from 5pm to 11pm
  • weekends and public holidays from 8am to 11pm

Product quality standards

For a limited period, for health and social care use only, some COVID-19 PPE need not have a UKCA or CE marking in line with The Personal Protective Equipment (Temporary Arrangements) (Coronavirus) (England) Regulations 2020.

Supplies without a UKCA or CE mark can be used only if provided by the UK government through approved outlets including the PPE Portal and our logistics hub. These items will have been tested and assessed by HSE as having met the necessary quality standards.

PPE must have a UKCA or CE (until 1 January 2022) quality mark if not used for health and social care purposes.

Reporting concerns

If you have concerns about any of the PPE you are issued with, please tell your line manager immediately and do not use it.

Any damaged or used PPE should not be worn and be disposed of safely according to the PPE guidance attached to this page.

Managers should report any concerns and quality issues to the PPE supplies team by email:


Our PPE documents don't currently meet web accessibility standards, but we are working on fixing this as soon as possible. If you have any issues please speak to your manager or email