Self-referral
The self-referral service gives you a place to talk about issues that trouble you, allowing you to find your own solutions to problems or develop better ways to manage issues.
It's not about giving advice, but about providing a non-judgmental, empathetic and accessible means to allow you to find a way forward.
The areas where they can't assist are with legal and financial issues. There are organisations such as Citizens Advice who can help with these. Most trade unions also offer support for members.
Due to high demand, there may be a waiting list at times.
The counsellor is not currently able to provide bereavement support.
If someone needs quick assistance, then they can dial 111 and select option 2 if they live in Derbyshire. Other counties may have similar services available through 111 as well.
If someone is in crisis and needs urgent assistance, they should call 999.
The counsellor
The counsellor is also available to advise and support you as managers when you are dealing with difficult issues.
Clinics are available in:
They are held in non-council buildings, except in Matlock where the occupational health team is based at County Hall.
Each member of staff will be offered up to 6 face-to-face counselling sessions based on their individual circumstances.
Contact
The counsellor is based in occupational health at County Hall, Matlock and can normally be contacted during office hours from 8.30am to 5pm, email: employee.counsellor@derbyshire.gov.uk or telephone: 01629 536954.
Other support and resources
Other support resources can be found on the Derby and Derbyshire Emotional Health and Wellbeing website.
If you're considering engaging with a counsellor working in private practice, we recommend using the counselling directory which only advertises qualified and vetted therapists.