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Support for unpaid carers

We’re committed to supporting our employees who provide unpaid care to a loved one. 


Many carers don’t see themselves as carers. They’re just doing what anyone would do to care for someone they love.

If you care for someone who couldn’t cope without your help, we have a range of carer support services to help you with your caring role. A carer is anyone including children and young adults, who provide unpaid support with day-to-day living tasks or personal care to a family member, partner, or friend.

The person they care for could be ill, frail, suffer from a physical or mental health condition or impairment, autistic, living with dementia, or drug or alcohol dependent.

Our Derbyshire All-Age Carers Support Service (DAACSS), delivered by Derbyshire Carers Association on our behalf, includes:

  • information and advice helpline
  • face-to-face, home visits and telephone helpline support
  • planning for emergencies
  • support groups
  • carer’s assessments and support planning
  • skills for caring
  • financial and legal advice
  • social activities and events
  • transitional support for parent carers
  • carers in employment programme
  • health and GP liaison
  • carers Voice
  • volunteering and more

Visit our Carers in Derbyshire section to find out more.

Your rights as a carer

The Care Act 2014 gives the same rights to carers as those they care for. This means there's a legal duty to assess a carer's needs and make sure support is available. Find out more about your rights as a carer.

Working carers also have the right to one week’s unpaid leave per year, if providing or arranging care for someone with a long-term care need. Carers also have the ability to request flexible working from the moment they start their employment. Find out more about carers in the workplace.