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Job evaluation service level agreement

The purpose of this service level agreement (SLA) is to describe the key services provided and the quality standards we have agreed in terms of service delivery.


Requests and timescales

An initial review of fully completed information submitted to the job evaluation inbox will take place within 5 working days.

The Pay and Reward team will confirm will the HR Business Partner whether additional information is required and schedule a time with the recruiting manager to obtain this information, therefore managers will need to be available for discussion following submission of the information.

The Pay and Reward team will advise on the timescales for the evaluation process which will vary depending on the number of roles in scope and the type of review and evaluation required.

The information required includes:

  • a job evaluation request form, with sections 1 and 2 completed - this explains why you are submitting the role for review and provides basic information about the job
  • details of the current and proposed structure
  • job and person specification

Planning for job evaluation

In all cases, HR Business Partners are encouraged to discuss proposed submissions with the Pay and Reward team as soon as possible so that support can be provided and to agree the approach and likely timescales.