Our aim is that our colleagues work in an environment where they feel able to share their views, opinions, concerns and suggestions. That they're involved, listened to, and contribute suggestions which are central to solutions.
Employee Survey
One of our main mechanisms for “employee voice” is our annual employee survey which runs throughout June every year.
The more colleagues that participate in our employee survey, the better we're able to understand how colleagues are feeling about working here and also identify the key areas we should be focusing on, both as an organisation and at the local team level.
Taking action after the survey results
Once the results of the survey have been shared across the council, we take action at both an organisation and local level to drive improvement based on the feedback received:
- At an organisation level, our Volunteer Engagement Network form focus groups on the lowest 4 scoring questions, working closely with the 'Subject Matter Expert'. They develop activities to address some of the key issues colleagues have raised, and help shape the wider Organisation Engagement Roadmap. In addition, the verbatim comments from the survey are shared with the Subject Matter Expert, for them to review and take action on the key themes. Regular “you said, we did” communications are shared with all colleagues on the progress made.
- At a local level, manager’s work with their teams to develop local team action plans, driving improvement at a local level, in areas that matter most to the team.