MFA adds an extra layer of security beyond your password by asking you to confirm your identity using a second method, helping to prevent unauthorised access.
MFA is required to access Microsoft applications, or if you are using a non-Derbyshire County Council device.
It requires you to verify your sign in using something you know (your password) and something you have, such as:
- a notification or code from the Microsoft Authenticator app
- a text message or phone call to your mobile
- a code sent to your personal email address
This approach is widely used by banks and other online services to keep accounts secure.
All colleagues are required to:
- set up MFA – we recommend at least 2 sign in methods
- keep these sign in methods up-to-date if you change your phone or email address
Available options include:
- Microsoft Authenticator app
- UK phone number (call or SMS)
- personal email address
You'll be asked to complete MFA when signing in:
- on a council device: periodically (every 90 days)
- on a personal device: every time you access council systems
This ensures secure access wherever you're working.
To use MFA, you'll need:
- your Derbyshire County Council account details
- access to at least one additional method, for example phone, tablet, or personal email
Don't have a suitable device?
Speak to your line manager as soon as possible, they'll review your case and raise a support ticket if appropriate.
You can access guidance and manage your settings:
MFA is one of the most effective ways to protect council data and systems, prevent unauthorised access and support safe and flexible working – taking a few minutes to set up MFA helps keep you and the council secure.
If you don't have MFA set up, you will lose your access to Microsoft applications
Need help?
If you experience issues or cannot set up MFA, speak to your line manager or contact the IT Service Desk for further support.